4 mins Read
DEFINITION OF IT SERVICES
According to Gartner, IT services “refer to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run). There are also different categories of service: business process services, application services, and infrastructure services. If these services are outsourced, they are referred to as business process outsourcing (BPO), applications outsourcing (AO), and infrastructure outsourcing.”
Strong Advice is an information technology service provider that acts as a trusted IT partner for several organizations in the global market. We enable organizations at various stages of their lifecycles to leverage technology to the fullest capability. We assist our clients in management transitions, business process automation, and scale-ups. We are here to free up your time by taking care of your technology needs so you can focus on your core business. Our IT experts provide 24/7 technology solutions to small and midsize businesses (SMBs), MNCs, and government entities to enhance their effectiveness and make them global market leaders. We implement solutions that make your organization agile and resilient to the changing external environment.
OUR IT SERVICES
- IT Infrastructure Audit
- IT Strategy
- Fixed or On-demand Support
- IT Support
- Website Design ad hosting
- Business Process Service
- Digital Workplace Service
IT Infrastructure Audit
If in doubt about the effectiveness of your company’s IT systems, we provide a top-notch IT Infrastructure audit. Our strong expert advice focuses on analyzing your existing systems and deciphering its gaps to understand the strengths and areas in need of improvement.
We pride ourselves on 30+ years of experience helping organizations harness the power of a team and developing leaders that transform the business landscape around the world. We help your organization align IT strategy to business strategy and guide planning and implementation. If you have ever wondered what makes a good IT management strategy consultant, see our article on the critical roles of an IT management consultant here.
Fixed or On-demand Support
We understand IT requirements vary significantly based on company expectations and goals. Therefore, we operate on fixed numbers of hours per month or on-demand support when you need it, the decision is completely up to you.
We are strong advocates for all things cloud, our IT support is primarily focused on cloud hosting services. We use all necessary operating systems and applications.
Website Design ad hosting
We create new custom-made web sites, modifications to existing websites, graphic design & hosting for you.
Business Process Service
We improve your business processes through the below mentioned ways.
- Standard Operating Procedures – Our expert business process consultants are trained to ensure an SOP is prepared in an orderly step-by-step manner arrayed with detailed instructions to help workers carry out complex routine operations. We identify gaps that may fail to comply with industry standards, or that may lead to miscommunication and hinder uniformity among staff. We ensure to eliminate gaps with adequate control measures built into your processes. We prepare proper Internal control systems for you in order to ensure that SOPs are properly implemented.
- Preparation of Policy Manuals – We help you create policy manuals that ensure smooth operations for all employees within the organizational structure irrespective of hierarchical responsibility.
- Prep-up and Implementation of ERP Systems – We prep-up and implement ERP systems for you from scratch or during a migration to a different ERP system. We create a business process map and identify specific tasks that need to be automated. Then select the best ERP systems among alternatives. Finally, we implement it on your behalf.
To learn more about what is required to have an effective business process management, click here.
Digital Workplace Service
We aid remote working by providing you a Digital Workplace/Intranet solution, using a managed Microsoft service.
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